Join the brew crew

Take your brews to the next level

Brew Crew is our members space giving you access to the best of coffee and beyond. Think new blends, discounts, access to coffee nerdness, offers, and savings.

Get 10% OFF forever!
Subscribe to coffee on the product page. Choose size & number of bags and delivery frequency. Mix blends for variety!

Ship OZ-wide
Brew Crew members enjoy free Australia-wide shipping for orders over 1kg. Mix & match 3x 400g bags or go kilo!

Earn credits
You've bean rewarded! Earn $ credits with each recurring purchase and unlock better prices. Get access to exclusive perks and limited editions in our Loyalty program. 

It's flexible 
Unlock variety! Easily adjust delivery frequency or update your preferences in your account. Swap single origins or try limited releases. Build your own coffee subscription experience! 

Access our brew ideas
Crew members have access to our knowledge, and content. Clips and tips to make your brews brew.

Brew training
Book barista training, sharpen your coffee palate. For crew wanting to work in hospitality or explore the brew world

BREW EASY

FAQs

How do I subscribe and start earning credits?

Sign up for a coffee subscription - you can mix and match and build your own experience. Click on the product page of the coffee you want to receive in your coffee delivery and select the “Subscribe and Save” option, then set your delivery frequency.

Now choose your preferred bag size and quantity - and add to your cart. Keep adding products until you're ready to go to checkout.

How can I edit my subscription?

Sign into your account and go to “Manage Subscriptions” section of your customer portal to:

  • Change the amount of coffee 
  • Swap for another coffee if you feel adventurous
  • Skip your next delivery date 
  • Update your shipping address if you move house or want us to send a shipment to a friend instead
  • Pause your subscription or skip a shipment
  • Cancel your subscription anytime 
How do credits work?

You’re earning store credits with each subscription order, and they are automatically applied to your upcoming order as a part of the payment. View your available credit balance in the customer portal by logging in to your account and clicking on “Manage Subscription". 

When is my coffee shipped?

We roast and pack coffee for your subscription fresh. Your first order is packed within 1-2 days after you signed up, all upcoming subscriptions are sent out on Tuesdays. 

Do you offer any perks for subscribers?

Yes, on top of the 10% off coffee forever, we created an awesome tier system that rewards your loyalty with a better coffee price. Earn more credits as you move through tiers—plus unlock free gifts on streaks and near-wholesale prices.

Start with the Bronze tier and earn 5% credit on each purchase, Silver (earn 10% credit), Gold (Earn 15% credit), Platinum (Earn 20% credit) until you work your way up to the Diamond tier that will reward you with 25% credit on each purchase!

What is I need to pause a week?

Just login to your account and skip an order, or push back your delivery date. If you get stuck, just email us at info@clandestino.com.au and we'll help.

What happens to my subscription if the coffee goes off the menu?

We offer subscriptions on all house blends and single origins. When we roast our last batch of single origins, we make sure our subscribers get the last bags as a priority. 

I can’t login to my account. Help?

Try to recover your password and we’ll send you a link to choose a new one. If you’re still having trouble, get in touch with us at info@clandestino.com.au and we’ll sort it out.

Did not see what you were looking for?

Click here, please email us your query

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All tastes, for all peeps